Michelin, the brand preferred by road hauliers

1 michelin the brand preferred by road hauliers

Michelin, the brand preferred by road hauliers

Published on 9 October 2024 - 5 reading minute(s)

In over 100 years, we've come a long way to help you make yours in the best possible conditions. Today, we would like to thank you, road hauliers, for your confidence, as the Kantar Brand Equity study(1), which measures the strength of a brand's image capital, has established that MICHELIN is the tyre brand with the best Brand Power Score*. On what criteria did you place your trust in us? We present them to you in this article.

Brand Power Score (BPS) 2023 Average of 5 countries (France, Spain, Germany, USA, Brazil) (1) *Brand Power Score or BPS is a composite index (combines measures of brand awareness, brand affinity and differentiation from competitors).

4 brand power score bps 2023

Brand Power Score (BPS) 2023 
Average of 5 countries (France, Spain, Germany, USA, Brazil) (1) 
*Brand Power Score or BPS is a composite index (combines measures of brand awareness, brand affinity and differentiation from competitors). 

 

Unanimous confidence in 4 areas

Before going into detail, let us specify that the study(1) was carried out in Europe (France, Germany and Spain) as well as in North and South America (USA & Brazil). 1,250 HGV fleets were surveyed. The road hauliers interviewed, who are not exclusively Michelin brand customers, were asked to evaluate and compare several brands of tyres available on the market. They chose the tyre brand they approve the most, based on 16 criteria grouped into 4 main areas:

1. Values and partnership
2. Innovation and quality
3. Robustness and reliability
4. Sustainability

Road hauliers chose between the MICHELIN brand and 5 other truck tyre manufacturers. Let's see what they came up with.

 

1 - Values and partnership

This category assesses a tyre brand's ability to act as a true partner. By a true partner, we mean a relationship of trust, ease of communication and commercial processes, but not only that, as we'll see below.

Road hauliers favour Michelin for its values and partnership

3 road hauliers favour michelin for its values and partnership

Road hauliers favour Michelin for its values and partnership 
 

 

At the heart of this ‘Values and partnership’ area, 5 criteria were presented to find out the opinion of the hauliers interviewed. They had to decide which brand:

● Is a real partner?
● Is easy to do business with.
● Offers a complete solution including truck tyres, tyre-related services and assistance and fleet management solution.
● Offers the best TCO (Total Cost of Ownership) when you add up the purchase cost, maintenance savings, retreadability, service life and fuel savings of these tyres.
● Offers truck tyres whose performance justifies their price.

 


Results of the study(1) : MICHELIN is the brand road hauliers prefer in the ‘Values and partnership’ category. 59% of the fleets surveyed believe that Michelin offers the best TCO(1). Bridgestone at 35%, Continental at 34%. 
 


2 - Innovation and quality

At Michelin, innovation is at the service of quality. We work relentlessly to develop new technologies, materials and manufacturing processes designed to improve tyre performance, safety, energy efficiency, strength and longevity.

At the heart of this ‘Values and partnership’ area, 5 criteria were presented to find out the opinion of the hauliers interviewed. They had to decide which brand:

● Is a real partner?
● Is easy to do business with.
● Offers a complete solution including truck tyres, tyre-related services and assistance and fleet management solution.
● Offers the best TCO (Total Cost of Ownership) when you add up the purchase cost, maintenance savings, retreadability, service life and fuel savings of these tyres.
● Offers truck tyres whose performance justifies their price.

 

Michelin is preferred by road hauliers for the innovation and quality of its tyres

5 michelin is preferred by road hauliers for the innovation and quality of its tyres

Michelin is preferred by road hauliers for the innovation and quality of its tyres

For truck tyres, these aspects aim to ensure not only optimum performance, but also reduced maintenance costs and improved fuel efficiency, thereby boosting the competitiveness and reliability of fleets.

In this category, we asked for which tyre brands these statements are true:
• Truck tyres are high quality
• They last a long time
• They are resistant
• They are innovative
• They are technologically advanced

 


Results of the study(1): MICHELIN is the brand that road hauliers prefer in the ‘Innovation and quality’ category. 66% of the fleets surveyed believe that Michelin sells high-quality products(1). Bridgestone at 45% and Goodyear at 42%.
 

3 - Robustness and reliability 

We know how crucial robust and reliable tyres are for road transport companies. They ensure the safety of drivers and goods, reduce downtime and maintenance costs, and increase productivity.

Robust, reliable truck tyres enable on-time deliveries, enhancing a company's reputation and ensuring regulatory compliance. They also last longer, maximising the initial investment. In short, these criteria directly influence the operational and financial performance of transport companies, making their choice strategic for long-term success.

In this category, the question was to decide for which brand of truck tyres these statements are true:

• Truck tyres contribute to driving safety
• They are reliable
• They are robust and prevent breakdowns

 


Results of the study(1): MICHELIN is the brand road hauliers prefer in the ‘Robustness and reliability’ category. 69% of the fleets surveyed believe that Michelin offers reliable products(1). Bridgestone at 46% and Goodyear at 43%.
 


Test of a Michelin truck tyre

6 test of a michelin truck tyre

 

4 - Sustainability 

Sustainability is also an essential quality for road haulage companies. Sustainable truck tyres not only reduce environmental impact through optimised design, they also contribute to significant fuel savings, enabling fleet owners to reduce their operating costs while meeting regulatory standards and reinforcing their brand image based on sustainability and social responsibility.

On the subject of durability, the road hauliers surveyed gave their opinion on the brand whose truck tyres:

• Are environmentally friendly
• Are at the forefront of sustainable mobility
• Are fuel-efficient
 


Results of the study(1): MICHELIN is the brand road hauliers prefer in the ‘Sustainability' category. 60% of the fleets surveyed believe that Michelin is the leader in sustainable mobility(1). Bridgestone at 40% and Continental at 36%. 
 


 

Visual product sheet Michelin X MULTI ENERGY 2

7 visual product sheet michelin x multi energy 2


Conclusion

The results of this Kantar(1) study show that road hauliers do not choose a tyre brand solely basis on its day-to-day performance. They also take into account the brand's ability to respond to environmental issues. Sustainability has become an essential criterion in their decision, with particular attention paid to truck tyres that are environmentally friendly, fuel-efficient and designed for sustainable mobility.

By meeting all the essential criteria for your activity as a road haulier, Michelin has been able to earn your trust and contribute to more efficient and profitable fleet management, without ever compromising safety. Because these elements are crucial to the success and competitiveness of transport companies in a market that is increasingly demanding and aware of environmental issues.

We would like to thank road hauliers for their confidence in Michelin.

Other articles that might interest you:

MICHELIN truck tyres for a sustainable transport activity
Manufacturing materials - All about tyres

 

SOURCES:

(1) Brand study carried out by Kantar at Michelin's request in 2023, involving 250 fleets per country in 5 countries (France, Spain, Germany, United States, Brazil) to measure the brand image of tyre manufacturers and their “Brand Power Score”. For each question, road hauliers could name several brands.

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