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MICHELIN ONCall

Michelin breakdown assistance, 24/7, throughout Europe

Because you should never make your customers wait,
nothing should keep your fleet off the road.

That is why Michelin created MICHELIN ONCall: the tyre breakdown service for trucks that combines simplicity, speed and efficiency. In the event of an incident on European roads, a simple call or click sets everything in motion, enabling you to:

  • Find out the cost, with complete transparency, no surprises and no mileage limits,
  • Pay a flat repair rate on French and Italian motorways,
  • Inform your customers and agree a new delivery deadline.
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MICHELIN - ONCALL - Offer Presentation (EN version)

A cost with no nasty surprises

  • A choice of new MICHELIN tyres and MICHELIN Remix at prices shown in the MICHELIN ONCall European price list
  • Flat zone-based breakdown charges, including on French and Italian motorways
  • Fast, precise billing

For UK & Ireland information download the latest ONCall breakdown support below.

Download Breakdown Support (NaN)

Edito oncall Freight transport

Edito Visuel ONCall Chauffeur repart rapidement Help and Advice

Oncall : chauffeur qui repart rapidement

A controlled response time

  • On average, in Europe: On the road again in 2hrs 29mins,
  • A network of responsive professionals committed to meeting Michelin's quality of service standards,
  • A repair on the roadside or in the nearest centre.

A network of 3,000 professionals

  • On demand, 24/7, with no contract,
  • A call to one number in Europe,
  • A dedicated operator in 24 languages for a repair in 34 possible countries.

Picto oncall réseau de professionnels Help and Advice

MICHELIN ONCall réseau de professionnels

Background Photo ONCall camion sur autoroute Tyre

camion sur autoroute

Real-time tracking

  • An operator informs you that the breakdown is being handled and when the repair service is due to arrive,
  • Telephone contact is made with your driver at every step of the breakdown process,
  • Real-time tracking with a full breakdown report.
  • A totally transparent price for all breakdowns, anywhere in Europe
Legal notice

* Average length of breakdown in Europe with MICHELIN ONCall.

** 34 European countries: Andorra, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.

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